Terms of service

TERMS OF SERVICE

1. Acceptance of Terms By accessing or purchasing from this website, you agree to be bound by these Terms of Service and all applicable New Zealand laws and regulations. If you do not agree, please do not use this website.

2. About Us This website is operated by CausalClosets, based in New Zealand. All transactions are conducted in New Zealand Dollars (NZD).

3. Products & Pricing We make every effort to display accurate product descriptions and pricing. We reserve the right to correct any errors and to cancel orders where a pricing error has occurred. Prices are in NZD and inclusive of GST where applicable.

4. Orders & Payment By placing an order, you make an offer to purchase. We reserve the right to accept or decline any order. Payment must be made in full at the time of purchase. We accept the payment methods listed at checkout.

5. Consumer Guarantees Under the Consumer Guarantees Act 1993 (NZ), our products come with guarantees that cannot be excluded. You are entitled to a repair, replacement, or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage. These rights apply in addition to any voluntary warranty we may offer. Note: these guarantees do not apply where goods are purchased for business purposes.

6. Returns & Refunds Your rights to a return or refund are governed by the Consumer Guarantees Act 1993. We will honour all statutory obligations. Please refer to our Refund Policy for further details on how to initiate a return.

7. Shipping & Delivery We will make every reasonable effort to deliver within the timeframes indicated. We are not liable for delays caused by circumstances outside our control. Please refer to our Shipping Policy for full details.

8. Privacy We collect and handle your personal information in accordance with the Privacy Act 2020 (NZ). Please refer to our Privacy Policy for full details.

9. Intellectual Property All content on this website is owned by or licensed to CausalClosets and is protected under New Zealand and international intellectual property laws. You may not reproduce or use any content without our prior written consent.

10. Acceptable Use You agree not to use this website for any unlawful purpose or in any way that could damage, disable, or impair the website or interfere with other users' enjoyment of it.

11. Limitation of Liability To the maximum extent permitted by New Zealand law, CausalClosets is not liable for any indirect, incidental, or consequential loss arising from your use of this website or our products. This does not limit your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.

12. Fair Trading We comply with the Fair Trading Act 1986 (NZ) and will not engage in misleading or deceptive conduct in trade.

13. Governing Law These Terms of Service are governed by the laws of New Zealand. Any disputes shall be subject to the exclusive jurisdiction of the New Zealand courts.

14. Changes to Terms We reserve the right to update these Terms of Service at any time. Changes take effect upon posting to this website. Continued use of the website constitutes acceptance of the updated terms.

15. Contact For any queries regarding these terms, please contact us through the details provided on our Contact Information page.

Last updated: July 2026